FAQ
Got a question? Hopefully this helps!
WHICH PAYMENT METHODS DO YOU ACCEPT?
Our lockers accept these forms of payment with paywave or tap functionality:
VISA
Mastercard
Apple Pay
Samsung Pay
Google Pay
AMEX
​
There are no additional fees for paying with paywave.
DO YOU OFFER A GUARANTEE?
All users store their luggage at their own risk. In saying that, we offer modern lockers with strong lock mechanisms and electronic tracking of all use. Most of our sites are chosen because they have CCTV and staff onsite at all times that the lockers are publicly accessible.
CAN YOU PREBOOK A LOCKER?
We don't currently offer this functionality, however all of our sites are designed with enough lockers that there will always be some available. We understand how frustrating it'd be to lug everything there only to find it's a full house!
ARE YOU OPEN 24 HOURS?
Opening hours vary by site. Please check the site specific page that you're interested in.
HOW MUCH DOES IT COST?
Charging varies by locker size, time and by site. Please check the site specific page to find out more detail.
I AM NOT VERY GOOD WITH TECHNOLOGY. HOW DO I RENT A LOCKER?
Follow the details on the screen step by step. They're designed to be simple and user friendly. If all else fails, have a chat with the staff on site who can help out.
HOW CAN I GET LOCKERS AT MY VENUE?
Take a look at the sites we already have to see what already works, or what could be offered. There's a range of locker models available to suit different markets that are already tried and tested across the world.
Please get in touch to discuss any needs you have and we'll do our best to meet them, while helping you add an additional revenue stream for your business.
I KNOW A PLACE THAT NEEDS LOCKERS. HOW CAN I RECOMMEND THEM?
Great! Hit us up via email or the contact us form, we'd love to hear from you.